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Submit your travel claim online

Submit your travel claim online by completing the form below. Once the claim has been submitted you will receive an email as proof of submission. Please remember to:

  •  remember to attach the medical certificate if the claim is related to trip cancellation -download medical statement
  •   upload any documents in the correct file format (tiff, jpeg, pdf)
  •  keep your original receipts until the claims have been processed

Please note that claims related to theft/robbery/burglary or baggage must be submitted by post. For this you need a special form – known as the Property Irregularity Report – which will be completed by the airline or the local baggage handler.

If you have any questions, please visit the FAQ or contact us by email or phone (+45 70 20 70 48 CET).

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Personal information

Policy number *
Date of birth *
  
 
First name(s) *
Last name *
Address *
Postal code *
City *
Country *
Email *
Phone number *
Fax number
  Please type a valid policy number and/or date of birth Please type a valid Cpr-Number (Social security number) You have an international travel insurance, please fill out this claim form click here You have a health insurance, please go to the correct claim form click here Your policy has been canceled

Claim Type

I would like reimbursement for: *
 


Flight delay & late arrival, Damage or Fire

https://global.ihi.com/travel%20insurance/scandinava%20travel%20claim/confirmation.aspx

Customer Service

Contact us all weekdays between 9am and 5pm (CET)

 

FAQ claiming online

All you need to know about claiming online

Baggage claim?

 Must be submitted by post

Theft/robbery/burglary

Submit your claim by post. We need your original bills to assess the claim.