IHI Customer Stories
IHI is an open company in constant dialogue with our surroundings and of course with our customers. On this page you can read how our customers, in their own words, have experienced our service and the individualised help we have provided them.
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Customer stories
- Attacked in Quito
I have many fantastic memories from my trips to Latin America. It is a continent of great diversity, beautiful landscapes, interesting cultures and friendly people. Unfortunately, I have also experienced the seamy side of a continent where there is such a big difference between rich and poor. I was the victim of a violent attack one night in Quito, Ecuador.
- Client in pain
”I thought my tooth was going to explode on the airplane”, René Gyldensten utters, ”perhaps it was the cabin pressure that caused this pain, I don’t know, what I did know was that I needed help badly”.
- Dream holiday turned into nightmare
My name is Niels Toft and I am 60 years old. Last year my wife Annette and I went on a dream vacation to Vietnam. We were going to stay with ...
- Trouble in Texas
Attending a workshop in Texas
In July last year, I went to Austin, Texas to attend a workrelated five-week workshop. I was put up in an apartment...
- Tragedy on St. Croix
Although you have turned eighty, you may still be hungry for adventure. That is how it is for IHI customer Mr. Erhard Hansen from Kastrup near Copenhagen. Last year he and his girlfriend Karen travelled to the Danish West Indies.
A twisted muscle turned out to be a thrombus (PDF)
The famous Danish goldsmith, Bodil Binner (6 months pregnant) was on vacation with her family in Indonesia. However, the vacation does not go as planned as she thinks that her muscle is twisted. It turns out to be a thrombus in the leg.
Finally back home (PDF)
Ivanita was born in the 29th week weighing only 980 grams which dropped to 760 grams the first week. From that moment on, we became very distressed as the risks for a baby born prematurely are very high.
A policy that made a difference (PDF)
The trip seemed to take forever, until we finally arrived at El Gouna hospital, one of the most modern hospitals in Egypt, with a 24-hour emergency ward.
The best birthday present ever(PDF)
22-year-old Leon Lilhauge wanted a travel insurance for his birthday. Six months later and almost 6,000 miles from home
he fell seriously ill.
Always drink plenty of water before diving(PDF)
On 17 May 2001, our 24H Emergency Service received a call from the Philippines. The caller was a friend of one of our policyholders, who was on a diving vacation in the Philippines.
Avoided amputation by going to Miami from Venezuela (PDF)
A crushed leg was the result for a 45-year old man following a car accident in Caracas, Venezuela.
How I got my finger back (PDF)
Two years ago my husband and I decided to take out an international health insurance since we think it is important to have good coverage when you have three children.
Sports & accidents (PDF)
For many people sports play an important role in their daily life and today, the risky sports are becoming increasingly popular. Insurance companies very often classify many of these sports as “dangerous”.
