Emergency Service

One of the advantages of being a customer at IHI is our in-house medical centre. Our professional, careful and service minded staff are ready to assist you 24 hours a day, 365 days a year, and several of our own medical consultants are always on duty. Our medical centre gives you:

• Assistance in case of illness and emergency - including arrangement of medical evacuations
• Assistance in practical matters related to a hospitalisation
• Guidance when finding the right place of treatment. You only need to send us medical information together with the diagnosis and we will provide you with information on relevant and appropriate places of treatment in the countries of your choice
• Advice on treatments
• Medical advice
• Advice on health, security and vaccinations
• Advice when planning journeys abroad
• Access to national and international networks of doctors, clinics, ambulance companies, hospitals, etc.

The purpose of our team of medical consultants is to advise should you become ill and ensure that immediate and correct treatment is arranged. The team is carefully put together and includes 13 medical consultants with specialities within cancer, musculoskeletal diseases, cardiac diseases, wound healing and also tropical and aeromedicine.

We are often in contact with nurses and doctors at the hospitals before, during and after the course of treatment, and we get many questions in connection with routine treatments, hospitalisations and evacuations which can be answered immediately due to the experience and knowledge of our nurses and customer consultants.

IHI’s medical centre has access to our policy and service systems and co-operates closely with your service team, meaning that the solution is tailored to your specific needs. We provide service to our own customers exclusively and have in-depth knowledge about the specific different insurance products: We make the correct decisions – fast and efficiently. We are one step ahead when you need our help.

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