Inside the Medical Centre

More than 90 people - including doctors, evacuation specialists and emergency officers - work in ihi Bupa's Medical Centre. They handle more than 150,000 calls and emails every year. On these pages you will find videos and interviews explaining more about the work they do.

Video: Mount Everest rescue

Anders Esper Larsen, senior customer consultant in the Medical Centre, explains how he and his colleagues helped organise the evacuation for a climber who had fallen during a Mount Everest expedition.

Click here to watch the video

Video: Online medical assistance

Torben Stæhr Johansen, chief medical officer in ihi Bupa's Medical Centre, explains how he used images sent via email to help treat a sailor who had injured his leg off the coast of South America.

Click here to watch the video

Meet the Medical Centre staff

From natural disaster evacuation to authorising payment for treatment, our medical and emergency experts are trained to cope with all sorts of challenges. Here you can meet three of the people who are ready to help you 24 hours a day.

Click here to read interviews with our staff

Follow the evacuation team in action

The Medical Centre's evacuation team is on hand 24 hours a day to rescue members in distress from far-flung locations. This article is a real-life account of how the expert staff stepped in and successfully helped two family members in trouble.

Read the evacuation story