1: If you type the wrong policy number and/or date of birth, you will not be able to access the online payment site.
2: If you type a co-insured’s date of birth instead of the policy holder’s date of birth, you will not be able to access the online payment site.
3: If your policy has been cancelled due to lack of payment, you will not be able to access the online payment site. Please contact us at your earliest convenience if you wish to keep your insurance cover.
4: The online premium payment service is available at all hours, with the exception of a technical backup period between 23:45-02:00 (GMT +01:00). If you are trying to pay your premium online during this time, an error message will appear. Please resume the premium payment at a later stage or use our online form. You can also send us your credit card details by fax or email.