Personal Data policy
The Danish Act on Processing of Personal Data
IHI is governed by the Danish Act on Processing of Personal Data and the Danish Data Protection Agency has issued an authorisation to IHI covering IHI’s processing of personal data. At times, IHI may choose to have data processed in or outside the EU. However, the Company’s processing of data will at all times fully comply with the requirements of the Danish Act on Processing of Personal Data on confidentiality and security.
The Act applies to any form of processing of personal data. The purpose of the Act, which stipulates a number of rights and requirements, is to ensure full transparency and ensure that data submitted to IHI is only used for the purpose for which they are submitted.
What kind of information is being recorded by IHI?
As an insured you have the right to know what IHI has recorded about you. As a general rule, your name, address, any personal identity number, type of cover, any co-insured and health information will be recorded. Furthermore, we record all payments of premium and any reimbursements.
We also record all phone calls and may monitor them, in the interest of continuously improving our service to you as an insured. The recording can be used for claims handling.
If you find out that we hold inaccurate or misleading information about you, you have a right to have the information rectified, erased or blocked and, in that connection, to demand that anyone who has received this information about you is advised.
What do we use the information for?
As an insured, you have a right to know what the information submitted to IHI is being used for. Generally, we use the information for collecting the correct premium and paying out reimbursement(s), ie ordinary case management.
Complaints
You may complain to IHI or to the Danish Data Protection Agency if you believe that the processing of your personal data does not comply with the requirements in the Act.
Additional information
If there is anything you would like to know in more detail, please contact IHI or the Danish Data Protection Agency.
