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Travel claim forms

Download the travel claim form you need in order to get reimbursement for expenses. After filling out the form, you can either send it via email or print it out if you prefer to send it by post.

Travel Insurance

Travel Customer Service 
Contact  us all weekdays between 9am and 5pm (CET).

Medical Centre

Contact our Medical Centre in case of illness and emergency. We are at your disposal 24 hours a day. 

Travel insurance members:
  • +45 70 23 24 61
Health insurance members:
  • +45 70 23 24 60

Baggage

If your baggage has been delayed, damaged or lost in transit you need to send the claim by post. Please download the Baggage form (PDF) and send this together with the original Property Irregularity Report (PIR).

Medical claims

Submit online or Download the claim form (PDF)

Non-medical claim form

Submit online or Download the claim form (PDF)
Theft/burglary/robbery/fire, Personal liability, Security and legal aid, Hospital daily benefit, Flight delay, Personal accident

Trip cancellation:

Submit online or Download claim form (PDF)

Mac users

Please be aware that Mac users need to open the claim forms in Adobe Reader in order to get the full functionality. You can download the latest version of Adobe Reader here.

Download reader

To view the PDF documents you need a version of Adobe Acrobat Reader. 
Download Reader