Claims

Reimbursement for expenses

You have to send us a claim form to be reimbursed for treatment  Download claim form

Hospital treatment

In the event of acute or planned hospital treatment contact our 24-hour emergency service. They will deal with the details.

Outpatient treatment

If you have paid for bills from, for instance, a dentist, doctor or specialist, just send the bills and receipts to us together with a completed  claim form. The bill must be the original and specify the diagnosis and costs (consultation, laboratory examination, medicine etc.). If medicine has been purchased, a copy of the prescription
should be enclosed. If you have Annual Travel policy, you should also send us travel documentation together with your claim.

Our reply to your claim - check myPage

If you have a private health insurance plan, you can check the outcome of our handling of your claim at myPage. We aim at reimbursing your expenses no later than 2 weeks after we have received your claim.