Claims
Reimbursement for expenses
You have to send us a claim form to be reimbursed for treatment Download claim form
Hospital treatment
In the event of acute or planned hospital treatment contact our 24-hour emergency service. They will deal with the details.
Outpatient treatment
If you have paid for bills from, for instance, a dentist, doctor or specialist, just send the bills and receipts to us together with a completed claim form. The bill must be the original and specify the diagnosis and costs (consultation, laboratory examination, medicine etc.). If medicine has been purchased, a copy of the prescription
should be enclosed. If you have Annual Travel policy, you should also send us travel documentation together with your claim.
Our reply to your claim - check myPage
If you have a private health insurance plan, you can check the outcome of our handling of your claim at myPage. We aim at reimbursing your expenses no later than 2 weeks after we have received your claim.
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