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Emergency service and health advice

Bupa Global Assistance offers you assistance in case of illness and emergency - including arrangement of medical evacuations. We will also help find you the right place of treatment and take care of all the practical matters if you have to go to hospital.

Our medical consultants will ensure that immediate and correct treatment is arranged. The team is carefully put together and includes medical consultants specialising in cancer, musculoskeletal diseases, cardiac diseases, wound healing plus tropical and aeromedicine.

We are often in contact with nurses and doctors at the hospitals before, during and after the course of treatment. We get many questions regarding hospitalisations and evacuations which can be answered immediately due to the experience and knowledge of our nurses and Medical Assistance Advisers.

Get in touch with us

In order to give you the best possible service, we have two 24-hour phone numbers depending on what Bupa Global policy you have.

Travel insurance members: +45 70 23 24 61

Health insurance members: +45 70 23 24 60

All members contacting us my email should write to emergency@ihi.com

Bupa Global Assistance has access to our policy and service systems and co-operates closely with your service team, meaning that the solution is tailored to your specific needs. We provide service to our own customers exclusively and have in-depth knowledge about the specific insurance products.

We make the correct decisions – fast and efficiently. We are one step ahead when you need our help.