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Medical Centre

Emergency service and health advice

One of the advantages of being a customer with ihi Bupa is our in-house medical centre. Our professional health experts are ready to assist you 24 hours a day and several of our own medical consultants are always on duty.

The medical centre offers you assistance in case of illness and emergency - including arrangement of medical evacuations. We will also help find you the right place of treatment and take care of all the practical matters if you have to go to hospital.

Our medical consultants will ensure that immediate and correct treatment is arranged. The team is carefully put together and includes medical consultants specialising in cancer, musculoskeletal diseases, cardiac diseases, wound healing plus tropical and aeromedicine.

We are often in contact with nurses and doctors at the hospitals before, during and after the course of treatment. We get many questions regarding hospitalisations and evacuations which can be answered immediately due to the experience and knowledge of our nurses and customer consultants.

Health advice from our medical team

Our experts have compiled a series of factsheets and lifestyle advice on a wide range of health conditions. Have a look at our Health Guide to find our more about exercise and diet, and browse our A-Z list of medical factsheets to find detailed information about conditions, medicines and treatments.

Get in touch with us

In order to give you the best possible service, we have two 24-hour phone numbers depending on what ihi Bupa policy you have.

Travel insurance members: +45 70 23 24 61

Health insurance members: +45 70 23 24 60

All members contacting us my email should write to emergency@ihi.com

ihi Bupa’s medical centre has access to our policy and service systems and co-operates closely with your service team, meaning that the solution is tailored to your specific needs. We provide service to our own customers exclusively and have in-depth knowledge about the specific insurance products.

We make the correct decisions – fast and efficiently. We are one step ahead when you need our help.