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Personal Data Policy online

What kind of data is collected? - and why is it collected?

Bupa Insurance Limited ("Bupa Global") collects information about the visitors’ behaviours on the website.

We make statistics to identify the most popular sites of our website. This is for the sole purpose of ensuring that the information and content we display is of interest to our customers and other visitors on our website.

Personal data such as name, age and address/e-mail address are only recorded if you take out insurance or if you ask us to contact you with information about the application process and/or certain products, for instance. If you take out insurance, please refer to our "Personal Data Policy" for information on how your personal data may be used.

The collected data are only for internal use and are not published, sold or in any other way passed on to a third party. 

Who have access to the collected data?

It is only the employees at Bupa Global who are involved in the servicing of our customers who have access to your data.

How long is data kept?

When taking out an online insurance with Bupa Global, the recorded data is kept for five years from the date of termination of the insurance.


Bupa Global uses browser cookies to measure non-personal information, for example to learn about the behaviour of visitors to our website and how they respond to our marketing communications. Click here to learn more about online privacy and cookies.

Credit card payment
In order to protect your personal data when paying by credit card we use servers with Secure Socket Layer (SSL) transmission, which is the most common system to secure credit card payments via the internet. You can read more about security on Bupa Global’s website.

Further information

If you want to know more about Bupa Global’s processing of personal data please contact us at ihi@ihi.com. In the subject field please state User Rights to ensure you enquiry is directed to the right person.