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Submit your travel claim online

Submit your claim online simply by completing the form below. Once the claim has been submitted you will receive an e-mail for proof of submission. Please remember to:

  •  upload information of diagnosis if possible
  •  make sure that the claims you wish to upload are in the correct file type (tiff, jpeg, pdf)
  •  keep your original receipts untill your claims have been processed

Please note that claims related to loss or delay of registered baggage must be submitted by post. For this you need a special form – known as the Property Irregularity Report – which will be completed by the airline or the local baggage handler.

If you have any questions, please visit the FAQ or contact us by email or phone (+45 70 20 70 48 CET).

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Personal information

Policy number *
Date of birth *
First name *
Last name *
Address *
Postal code *
City *
Country *
Email *
Phone number *
  You have not entered the correct policy number. Please enter the ihi Bupa policy number stated on your policy certificate Please type a valid policy number and date of birth Your policy has been canceled Please fill out the claim form for our Scandinavian travel products click here Please fill out the claim form for our Scandinavian travel products click here Please complete the claim form for health insurance customers Click here We do not make reimbursement payments to credit cards at the moment. Please select an alternative payment method.

Claim type

I would like reimbursement for: *

Theft, burglary, robbery and fire - Personal liability - Security and legal aid - Hospital daily benefit - Flight delay- Personal accident.