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Submit your travel claim online

Submit your claim online by completing the form below. Once the claim has been submitted you will receive an email as proof of submission.

Please remember to:

  • remember to attach the medical certificate if the claim is related to trip cancellation
  • upload any documents in the correct file format (gif, tiff, jpeg, pdf)
  • keep your original receipts until the claims have been processed

If you have any questions, please visit the FAQ or contact us by mail or phone (+45 70 20 70 48 CET).

We are commmited to protecting your privacy when dealing with your personal information. See our Privacy Notice for full details of the information we collect about you and how we use and protect it.

Submit your travel claim online by completing the form below. Once the claim has been submitted you will receive an email as proof of submission. Please remember to:

  • upload information of diagnosis if possible
  • make sure that the claims you wish to upload are in the correct file type (tiff, jpeg, pdf)
  • keep your original receipts until the claims have been processed

If you have any questions, please visit the FAQ or contact us by email or phone (+45 70 20 70 48 CET).

We are committed to protecting your privacy when dealing with your personal information. See our Privacy Notice for full details of the information we collect about you and how we use and protect it.

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Personal information

Policy number *
Date of birth *
 
First name *
Last name *
Address *
Postal code *
City *
Country *
Email *
Phone number *
Fax
  You have not entered the correct policy number. Please enter the ihi Bupa policy number stated on your policy certificate Please type a valid policy number and date of birth Your policy has been canceled Please fill out the claim form for our Scandinavian travel products click here Please fill out the claim form for our Scandinavian travel products click here Please complete the claim form for health insurance customers Click here We do not make reimbursement payments to credit cards at the moment. Please select an alternative payment method.

Claim type

I would like reimbursement for: *
 


Theft, burglary, robbery and fire - Personal liability - Security and legal aid - Hospital daily benefit - Flight delay- Personal accident.


https://global.ihi.com/travel%20insurance/submit%20travel%20claim/confirmation.aspx

Travel Insurance

Travel Customer Service 
Contact  us all weekdays between 9am and 5pm (CET).

FAQ claiming online

All you need to know about claiming online

Baggage claim?

For delayed, lost or damaged baggage, please click here .

What is covered

Find out what your travel policy covers in case of emergency or illness.